Job Description - Installation and getting the final acceptance from the customer- Maintenance of the installed base- Keep the demo equipment fully operational- Provide customer service for all instrumentation- Perform field service for installations and repair- Train customers on software and hardware of instrument- Perform upgrades, modification relocation of instruments- Handle in-house customer repairs- Promote service replacement parts, service contracts- Support sales team for site survey of company & competitor install base- Prepare quotations for service issue when system out of warranty, for parts and service contract- Ensure that the customer received all the information as requested- Report to the management for any problems- Write trouble-shooting note- Get acceptation documents for final payment- Provide help to the sales coordinator to collect the remaining fund- Cost reduction by optimizing travel itinerary, and time reduction for installation and repair- Assist the dept to follow local installation process for all new system and for all product lines, until full acceptance of the system by customer- Participation on request to technical seminars or shows- Other duties as assigned Job Requirement ・Bachelor's degree in Electrical/Mechanical/Instrumentation Engineering, or Physics・Business English proficiency・Min. 2 years as Service Engineer in instrumentation industry for medical segment・Own SIM A・Proficient with MS Office・Good communication skill and presentation skill, good work ethics